Collections and service on WhatsApp.
Atrium AI agents that contact debtors, answer balance inquiries and log every conversation, with human intervention when required.
Industry challenges.
Collections and service teams handle the same inquiries every day.
Repetitive questions
Balances, due dates and payment details take most of the team's day.
Collections that don't scale
Manual calls to each overdue account leave many without follow-up.
No record of what was said
Promises to pay live in personal phones and are hard to audit.
The solution: Atrium AI.
Agents integrated with company data, with handoff to a person when required.
Collections agent
Contacts debtors on WhatsApp and email and sends payment information.
Customer service agent
Looks up the client, credit status and payments before it replies.
Human handoff
Your team takes over any conversation, with the full history in view.
Full audit trail
Every interaction is logged and available for review in the dashboard.
Find the right platform for your operation.
A live demonstration of the platform and the implementation process for your team.
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