AI agents for business, with Atrium AI.
Design, deployment and operation of agents on Atrium AI, our agent platform. Customer service and data lookups on WhatsApp and web chat, in any language.
Channels
- Web chat
- Email (reminders and campaigns)
The platform behind every agent
Every agent runs on Atrium AI
A single platform runs every agent: channels, tools, human handoff, traceability and metrics. Each agent runs in isolation, so updating one never affects the others.
AI agent use cases.
Each agent specializes in a defined function.
Collections
Contacts debtors on WhatsApp and email, answers balance questions and sends payment details. Every interaction is logged in the dashboard.
Customer service for credit and lending
Looks up the customer's record, credit status and payments before replying.
HR
One agent handles employee questions and requests. Another supports the HR team.
Regulatory advisory
An agent that guides teams through medical-device regulatory requirements.
Strategic planning
An agent that helps leadership build a Hoshin Kanri plan.
Logistics and courier service
Agents that answer tracking and shipment questions on WhatsApp and web chat.
How the agents operate.
Integration with company systems, operation in its channels and handoff to a person when required.
Connected to your systems
Custom integrations per agent to look up your ERP, CRM and databases, with read-only access.
WhatsApp and web chat
Service on WhatsApp and web chat. Email is used for reminders and campaigns.
Human handoff
Your team takes over any conversation from the dashboard, then returns it to the agent.
Dashboard and metrics
Conversations, analytics, answer quality and reports in one dashboard.
Escalation to a person
When the agent lacks an answer, it transfers the conversation to a team member.
Channels and integrations.
Agents serve your customers on WhatsApp and on your website chat.
Channels
Integrations
From definition to go-live.
Discover
We define the agent's role, the data and the channels.
Build
We connect the tools and configure the agent.
Review
Your team validates it with real cases.
Launch
We put the agent into production and review results with your team.
AI agents FAQ.
Answers about scope, services and how we work.
Deploy an AI agent in your operations.
Share the process you want to automate and see what an agent can handle.
Backed by our platforms
The platforms behind this service
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